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PMIC SIG-HPM: EHR Implementations - Operational and Change Management Strategies
May 19, 2026
6:00 PM CDT - 7:00 PM CDT
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Join the SIG-HPM for an exceptional presentation on EHR Implementations - Operational and Change Management Strategies, featuring Desiree Underwood, MBA, PMP, CLSSBB.
- Desiree Underwood is a healthcare operations and transformation leader with over 20 years of experience across clinical research and healthcare environments. She currently serves as a VP, leading quality, governance, and operational strategy within a growing medtech organization.
- Her work focuses on scaling complex systems, improving visibility across operations, and ensuring that technology implementations translate into real-world adoption and performance. Desiree has led enterprise transformation initiatives, post-merger integrations, and the design of operating models that support sustainable growth and audit readiness.
- She brings a practical, operations-first perspective to EHR and healthcare technology discussions, focusing on why implementations often fail at the operational level and how to design for long-term success.
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